2. Why do we process data?
In addition to the above purposes, we can also process your personal data:
To provide you with the information about products and services you request in a personalized and efficient manner, either via the Website, email, telephone or social media.
To process your personal data so that we can provide the Services.
For direct marketing purposes, i.e. to provide you with targeted communications, promotions, offers and other advertisements from us or our selected partners. We will ask for your prior permission for this.
To perform statistical analyzes to improve our Website and / or Services, or to develop new products or services.
To provide to a financial institution or payment service provider, to enable your financial institution and the payment service provider to comply with their legal obligations.
To transfer to the police or judicial authorities as evidence of possible crime or if there are well-founded suspicions of a tort or crime committed by you through your registration with or use of the Website or the Services.
In the context of a possible merger with, acquisition of / by or division by a third party, even if that third party is located outside the EEA.
If and when your registration on the Website or use of the Website or Services could be considered (a) a violation of the terms and conditions or the intellectual property rights or any other right of a third party, (b) a threat to security or integrity of the Services, (c) a threat to the Website or Services or our or our subcontractors' systems as a result of viruses, Trojans, spyware, malware, or any other form of malicious code, or (d) in any way is also illegal or unlawful, discriminatory or offensive, we may process your data in the interest of ourselves, our partners or third parties.
3. Who do we share your data with?
We do not send your personal data to third parties in an identifiable manner if this is not required to provide the Services, without your express consent.
We may call on external processors to offer you the Website and / or Services. We ensure that third party processors may only process your personal data on our behalf and on our written instruction. We guarantee that all external processors are selected with due care so that we can count on the security and integrity of your personal data.
4. Where do we process your data?
We and our external processors will only process your identifiable personal data in the EEA. We can transfer your anonymized and / or aggregated data to organizations outside the EEA. If such a transfer takes place, we will ensure that appropriate safeguards are in place to ensure the security and integrity of your personal data, and that any rights in relation to personal data that you might enjoy under applicable mandatory law are guaranteed.
5. How do we process your data?
6. How long do we keep your data?
Retention periods vary depending on the nature of the service provided. We store your data:
- as long as necessary for the purposes for which they are collected and processed.
- as long as they are necessary to comply with our legal, contractual and legal obligations and to comply with our commercial operational activities.
7. What are your rights?
You have the right to request access to all personal data that we process about you. However, requests for access that are apparently made with a view to causing nuisance or harm to us will not be processed.
You have the right to request that any personal data about you that is incorrect or inaccurate be corrected free of charge. If such a request is made, you must also enclose with this request proof that the personal data for which correction is requested are incorrect. You have the right to withdraw your previously given consent to the processing of your personal data. You can withdraw your consent at any time by sending an email to email@example.com.
If you have a complaint about the processing of your personal data by us, you can always contact us via the e-mail address firstname.lastname@example.org. If you remain dissatisfied with our answer, you are free to file a complaint with the competent data protection authority, the Belgian Data Protection Authority (Drukpersstraat 35, 1000 Brussels). You can reach them by telephone on +32 2 274 48 00. For more information, go to dataprotectionauthority.be.